We aim to deliver your order safely and efficiently. This Shipping Policy outlines our processing times, shipping options, and delivery expectations.
1. Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. Processing times may be longer during peak seasons or promotional periods.
2. Shipping Destinations
We offer international shipping to a wide range of countries. Available destinations and shipping rates are displayed at checkout.
3. Shipping Methods and Delivery Times
Standard shipping usually takes 7–20 business days depending on the destination. Express shipping options may be available at checkout for faster delivery.
4. Shipping Costs
Shipping costs are calculated based on destination, package weight, and selected shipping method. Any applicable fees will be shown before you complete your order.
5. Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.
6. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with tracking information where available. Please allow some time for tracking updates to appear.
7. Delays and Lost Packages
Delivery times are estimates and may be affected by factors beyond our control, such as customs clearance, weather, or carrier delays. If your package appears lost or delayed, please contact us so we can assist you.
8. Incorrect Address
Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to an incorrect address provided by the customer.