We want you to be satisfied with your purchase. This Return & Refund Policy explains how returns, exchanges, and refunds are handled.

1. Return Eligibility
You may request a return within 30 days of receiving your order. Items must be unused, in their original condition, and in the original packaging. Certain items, such as used candles, personalized products, or final-sale items, may not be eligible for return.

2. How to Start a Return
To initiate a return, please contact our customer service team with your order number and reason for return. We will provide instructions on how and where to send your item.

3. Return Shipping
Unless the item was damaged or incorrect, return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method, as we are not responsible for returns lost in transit.

4. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to the original payment method within a reasonable period, typically 5–10 business days.

5. Exchanges
If you would like to exchange an item for a different product, please contact us. Exchanges are subject to product availability.

6. Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery with photos and your order number. We will arrange a replacement or refund as appropriate.

7. Non-Returnable Items
Certain items cannot be returned, including used candles, personal care products, gift cards, and items marked as final sale.

8. Contact Us
For any questions about returns or refunds, please reach out to our customer service team.